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FAQS: Insurance Reimbursement and Payment Information
Do you accept insurance?
No, I do not accept insurance directly, and all in-person visits are private pay only. However, you can get a superbill or access either of the platforms listed on this page, Headway or ALMA for possible insurance coverage through those sites.
What is a superbill?
A superbill is a detailed receipt that includes all the information your insurance company needs to process an out-of-network claim. It lists services provided, dates, fees, provider credentials, and billing codes.
How do I get my superbill?
Superbills will be sent automatically by secure email or through the client portal. If you need an additional copy, simply email the office. Email counselor@northdallascounselor.com
How can I submit my superbill to my insurance company?
Option 1: Use Thrizer (Recommended)
- Visit www.thrizer.com
- Create an account and upload your superbill
- Thrizer submits the claim and follows up on your behalf
- Cost: $2 per session
- Learn more: thrizer.com/pricing
Option 2: Submit it Yourself
- Log in to your insurance company’s member portal
- Look for the “Submit a Claim” or “Out-of-Network” section
- Complete any required forms and upload your superbill
- You may also mail the documents—check your provider’s instructions
Schedule An Insurance Visit with ALMA or HEADWAY
ALMA
HEADWAY
HEADWAY
I do not accept insurance directly, and all in-person visits are private pay. However, you may be able to use your insurance benefits through ALMA for virtual care.
Here’s how it works:
- First step: Click the ALMA image or button below, and book a consultation with me.
- Next step: Upload your insurance information to the ALMA platform.
- Final step: ALMA will let you know if your insurance is accepted.
If your insurance is not accepted, you can still book an appointment with me directly as a private-pay client. This process ensures clarity about your coverage options while keeping care accessible.
HEADWAY
HEADWAY
HEADWAY
I do not accept insurance directly, and all in-person visits are private pay. However, you may be able to use your insurance benefits through HEADWAY for virtual care.
Here’s how it works:
- First step: Click the HEADWAY image above, or button below, to schedule your appointment and upload your insurance information.
- Next step: HEADWAY will process your insurance details and confirm what is covered.
If your insurance is not accepted, you are welcome to book an appointment with me directly as a private-pay client. This simple process makes it easy to explore your options for virtual care.
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